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Salesforce Administrator, Salesforce Business Analyst
Igor I.

Kyiv, Ukraine

2 years experience

4 Certificates:

salesforce advanced admin
Salesforce Certified Administrator (SCA)
salesforce sales cloud consultant
salesforce service cloud consultant

Knowing everything about Business analysis, Igor is able to provide consultations and come up with optimal solutions based on company requirements. Even if it is a development from scratch, Igor can develop internal documentation and investigate to properly describe all the business processes in a company for easier Salesforce implementation and suggest improvements for existing workflows to make sure that the client uses full CRM potential and benefit from all its features. Specializes in Sales, Community and Service Clouds. He also deals with Einstein Analytics setup and maintenance.

Technical Skills:

  • Sales Cloud
  • Service Cloud
  • Community Cloud
  • Einstein Analytics
  • Skills in working with Jira
  • Confluence
  • MS Project
  • familiar with software for prototyping and moccasins (Axure, Balsamique)

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