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How to Hire Freelance Salesforce Developers, Consultants and Administrators in 2020

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Hunting for candidates has definitely changed over the last decades, which seems to be a good thing. And it is, but it has also become more complex. The diversity can be overwhelming: there are freelancers, agencies, in-house specialists, and your choice on whom to hire leads to different approaches to the working process.

With Salesforce, in particular, freelancers can do much good. Finding them, though, is a different story. Some of you might have already tried finding decent freelancers online and failed. That’s because you need some related knowledge to make progress when looking for freelance consultants, developers and admins. Where to look for is one more question to ask before starting to hire truly professional Salesforce freelance workers since there are so many crowdsourcing websites that you’ll probably be having a hard time figuring out which one is better to use. 

So let's consider some of the main areas to think of before diving into Salesforce freelance talent pool. These include the major advantages and disadvantages of working with freelancers, the best websites where you can find Salesforce developers, and how to distinguish good candidates from, say, not-so-good ones. In addition, there are also some common questions you would want to ask your candidates to figure out whether they are qualified for the job or not. 

Follow a couple of simple steps to succeed in hiring Salesforce developer, consultant or admin

1. Try to figure out why you need one in the first place.

Or, why you need a freelancer as opposed to any other type of employee. 

Here are some of the most persuasive benefits of hiring Salesforce freelancers:

  • Cost-efficiency. Hiring freelancers is much cheaper than hiring in-house staff, so it is the main reason why people hire freelancers overseas. You’ll probably never find a more affordable option than freelance Salesforce admins, consultants, or developers because they charge less than when you hire Salesforce developer. And since you have access to all freelancing talents globally, you can consider the alternatives and select candidates that fit your budget.
  • Quality. The price may be appealing, but the doubts regarding the quality of freelancers' work tend to occur. And these are rarely reasonable; in fact, freelancers’ performance can be as good as that of your domestic developers regardless of the timeframe of your project. It is rather the individual candidates that you consider that matter as opposed to the fact that they work in freelance Salesforce.
  • Efficiency. Another benefit of freelancers is that they are perfect for small-scale projects. If the project you are currently working on does not require complex skills to complete, freelancers are your best option. They focus on the task until it is done that gives them an opportunity to put all the effort into contributing to your project. 

As you can see, some aspects of looking for an employee in the freelance Salesforce sector are quite crucial to reaching your desired business outcomes.

The Disadvantages of Hiring Freelancers

While there are some meaningful advantages, you need to be aware of the drawbacks of hiring a freelancer. Here are the most important ones to take into account:

  • Reliability. First of all, you don’t know these people, you might not even know their real names, so the main problem here is the trust issue. You have to take the risk of relying on a stranger to complete a part of your project, which involves you sharing some confidential information about what you are working on usually without any papers being signed. 
  • Lack of loyalty. Good freelancers always have tons of clients they work with at the same time. This means several projects that have set deadlines, sometimes pretty short ones. Therefore, they might fail to cope with the workload and not provide you with a completed task when you need it done.
  • Technical issues. Since you are most likely to hire freelancers overseas, communication is key to gaining your desired outcome. Different time zones, Internet connection failures or any other issue leading to the lack of proper, mutual communication end up causing a delay in your project.

With these in mind, you're always at stake when you are going to work with Salesforce freelance, even though it prevails over the opportunity to find Salesforce developer in some cases.

2. List the platforms to perform the search. 

After you have weighed both the pros and cons of hiring a freelancer and decided that you need one, after all, looking for one comes next. Luckily, the Internet is full of people seeking ways to make a living, and some of them are really good at what they do. If you are hunting to find Salesforce developers, you are going to be surprised by how many places you can go to with the intention to get some candidates. 

Here is a list of some websites that can help you find decent freelancers for your project:

  • Toptal is an online network supplying businesses with software engineers, programmers and consultants.
  • AppExchange - Developer Marketplace.
  • Freelancer, as you can guess from the domain, is the platform for freelancers. This is exactly where most of these guys post their profiles and wait for potential employers to find them. Don't hesitate about visiting the website and trying to find yourself a good candidate.
  • Upwork is a website for freelancers of all sorts as well. You can find them, they can find you - either look for some on your own or just post your offer and wait for the good candidates to apply. 
  • Guru is yet another huge platform for employers to look for freelancers based on their profiles.
  • Fiverr is considered to be a marketplace for freelancers around the world, which was originally created in Israel. 
  • StackOverflow is a kind of forum for developers where they interact and learn. Although it's not directly intended for candidate hunt, you can reach out to users that have the knowledge and skills you're looking for.
  • PeoplePerHour, again, is a UK platform where employers can find some freelance workers to hire.

As you can see, there are plenty of places online where you can find Salesforce freelance workers.

3. Don’t forget about the word of mouth power

Another way of finding a freelance Salesforce employee is by asking around. Maybe some of your colleagues, partners or even friends have already worked with a suitable specialist. Also, companies usually have databases that contain information about the freelancers they previously worked with, so some acquaintances among business owners are a useful source of information. By coming across freelancers that have already proved themselves to the people you know, you can really shorten the time of your candidate hunt.

4. Follow the checklist for choosing the one you need 

So, here goes the tricky part. Assuming that you have already found several candidates for the job, you also need to determine which one is your perfect fit. Here are the aspects to keep in mind:

  • Check the profiles. First of all, you need to check the profile. Each website for freelancers requires them to provide information about themselves, including their area of expertise, the examples of projects they have worked on and some proofs of their reliability. So go to their profiles and check them out.
  • Verify skills. A good thing to do when you want to get a true verification of your candidate's skills is to remember that the Salesforce website allows passing the tests to do so. The verification page on the website displays the credentials which you can refer to and rely on in your search. Basically, you just go to the website and follow the guidelines on the verification page. As easy as that, but the tool is pretty helpful.
  • Use several sources of information and feedback. Still, keep in mind that some of the candidates might not be entirely honest with potential employers. They might not be as good as they want you to think, so try to get some proof if possible. When contacting each person among the Salesforce freelance candidates, ask them a set of specific questions that will help you figure out which of them is really knowledgeable in the field and even provide them with a test to evaluate their skills. If you need to, ask for a portfolio.
  • Ask about the milestones that have overcome. One more interesting approach to take at this point is to ask about the candidates' experiences in their careers as opposed to solely focusing on the number of projects they have completed or the companies they have worked with. For instance, ask which project was the most challenging for them and how they made completing it achievable. Ask about their ability to adapt to changes in the workload or the timeline of the project, along with some examples of when they managed to cope with multitasking, stress and pressure.
  • Observe their reaction as you speak. Observe their reaction as they answer your questions. If they seem to have trouble giving you a clear answer, they probably lack experience and may not be the best fit for your project.
  • Don’t aim for perfection at the very beginning. In all cases, remember that people who look too perfect might be the worst choice you can ever make. If your candidate talks about how perfectly well he or she handles all the situations and how flawless their performance is, they are most likely lying. People make mistakes, and it is normal; ignoring this fact when applying for a job is not.

Wrap-Up 

Searching for candidates requires doing some serious research, and the case does not differ with looking for freelancers to join you on a project. Since there are both advantages and drawbacks to hiring Salesforce freelance developers, admins and consultants, you need to consider both. Most likely, you will bump your head once or twice before you really learn how to find some really good freelancers, but sticking to the listed guidelines should make it easier for you to at least start gaining experience in this. So keep this information in the back of your mind each time you have to hunt for freelance Salesforce candidates.

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Written by

Dmitriy Sorokin

Dmitriy is developing the company’s financial expertise and helps clients to automate their business process with the help of Financial Services Cloud.

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