Our client decided to integrate SugarCRM with Marketo to reach certain goals. Main of them were to develop the mechanism of customer retention and manage the process swiftly. It appeared that all existing solutions were unstable and didn’t cover the requirements of the client’s workflow.
For instance, once the client tried to use one of the free connectors, visual templates were inevitably set to default. That excluded the possibility to customize view layouts, applying unique look inside SugarCRM. Besides, all existing connectors worked through SugarAPI, where many simultaneous connections made operating slow and crashy.
After solid analyzing of the client’s business specifics, we decided to develop an original solution for integration of SugarCRM with Marketo. We proposed to use RabbitMQ technology. It was chosen because it provided the process with a great benefit. We didn’t need to refresh data immediately in both systems, but got a decent time gap to proceed it without rush, hence without deceleration and errors. Also, our solution was based on the logic hooks inside each system. The scheme of this interprocess communication looks like this:
Создан портал в котором могут регистрироваться и управлять своими аккаунтами Учебные заведения / Родители
Добавлена возможность поиска учебного заведения по определенным критериям
Once our solution was implemented, we got such results:
Extremely satisfied. Tasked with repairing a hacked WordPress site, they showed excellent communication and solved the problem quickly and expertly. Definitely recommended.
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