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Sales Cloud Implementation for Air Cargo Company

Sales Cloud Implementation for Air Cargo Company

Description

INDUSTRY

Transportation

LOCATION

UAE

Team Size

1 Salesforce Consultant, 1 Salesforce Administrator, 1 Salesforce Developer

Website

dwc.aero

DeltaWorldCharter is providing cargo and private jet charter services all over the world helping clients to find peace of mind by taking care of travel planning and being available for 24/7 consulting.

Success
Story

Problem

The company’s main issue was the excessive times spent by their sales representatives on routine tasks that decreased their focus on successful sales, so they wanted to automate the sales department tasks and simplify performing their duties by delivering the Salesforce CRM improvements that would ensure a bug-free experience.


Solution

It was decided to conduct an audit to single out the existing bugs and issues, offering a fix for them that would ensure instant results with taking into consideration users’ pain points. The Salesforce system was adjusted according to the requirements, and bugs were eliminated.


Impact

Improvements in the system had a positive impact on the number of successful sales opening the door for future opportunities in growth and development, consequently driving more revenue.

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