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Transcend

Transcend

Description

INDUSTRY

Consulting

LOCATION

Riyadh, Saudi Arabia

Team Size

2 Salesforce consultants

Transcend helps other companies to start a business in Saudi Arabia. The company provides all the business and technology services you need to succeed in Saudi Arabia.

Success
Story

Problem

An insufficient number of incoming leads.
No connection between the CRM system and third-party services (email verification, billing system, marketing tools, etc.).
No established process for leads distribution among sales teams.
No qualification process for each lead.
No centralized reporting system for all departments.
Limited use of customer information in the existing CRM system.


Solution

Sales processes in Salesforce, interactive web forms, Dashboard & Reports and Mobile Solution have been implemented. Email Integration.


Impact

With Salesforce, the company centralized data and automated work processes.
Enhanced structure and clarity in the client’s informational organization increased customer service quality and operational efficiency.
Automatic report generation has enabled managers to make more intelligent strategic decisions that ensure long-term profitability.

Our Clients

AllCases