Customer Relationship Management, or CRM, has led companies to step up their customer communication game over the last decade. Now, the proper use of CRMs can do wonders for your business by improving your interactions with your customers and potential clients, centralizing and analyzing customer data, tracking results, and advancing any other collaborative organization. The most important value of using a CRM system to its fullest potential is the evaluation of client information for creating accurate strategies that help maintain leads through customer service.
As a CRM development company, Ergonized provides CRM software solutions helping businesses in the development, implementation, migration, and support of their custom CRM systems. If you are determined to expand and perfect your customer relationships, we will put into practice our proven knowledge and experience, and develop a fully customizable CRM that will be the right fit for the specifics of your niche and business needs. Our custom CRM solutions will help your business grow its efficiency, gain customers while retaining old ones, improve ROI, arrange the client-related workflow, and more. As a result, you will have access to extended insights into the specifics of your clients’ needs.
Our CRM development services include a thorough analysis of the specifics of your niche and business needs. We investigate the objectives of your business and workflow in order to indicate the best suited CRM development functionalities for you to cover and obtain the best results. We ensure to get the most out of your further CRM development.
At Ergonized, we always take your business needs and objectives into consideration. That is why we provide custom CRM development solutions tailored to the specifics of your business. We can either customize your current CRM according to your new strategies or create a custom-built CRM from scratch. Our CRM software provides you with outstanding analytical tools that will help your business create accurate strategies to attract customers, take marketing and sales to the next level, and improve your product development.
If you have decided to switch CRMs, Ergonized can help you execute safe and quick data migration. Our CRM system development services include the transmission of your data from the current CRM to the new one, without experiencing data loss or any other negative impact on the effectiveness of your business. Moreover, independently of which system you are using to collect your data, whether it is Excel or something else, we can safely transport it to the CRM.
Our custom CRM developers provide secure internal and external system integration with your CRM. We ensure their smooth performance with each other, and safe and quick information flow across them. By integrating all of your systems, your team will become much more efficient in managing data, as the system will automate all the necessary processes, from data collection to analysis and forecast.
Our custom CRM development services provide comprehensive user adoption strategies. We believe that creating user-friendly software according to our clients’ requirements will undoubtedly benefit your business’s long-term success. We do everything we can to develop easy-to-use and effective software, as well as provide all the necessary training and support if needed.
We are determined to go above and beyond our client’s expectations. Thus, we provide 24/7 support and keep in touch with clients to support them with custom CRM development and customization. We resolve all their problems and challenges, and answer the questions that may arise while using the CRMs.
How We Work
Consulting and defining your business objectives
First things first, we would like to learn more about your business requirements and goals. After identifying your primary needs, Ergonized will propose the most result-driven custom CRM solutions we can provide for your specific business case.
Mapping business objectives into an approved CRM strategy
As a CRM software company, we offer a wide range of services and solutions. During this phase, we focus on the specifics of your business and propose a personalized CRM strategy. Not only do we discuss and specify in detail the objectives of your business, but we also identify the impact of the current systems that may be implemented. Based on this information, we begin to build your CRM strategy.
We are committed to thoroughly plan every step of the process and guarantee that everything is done according to deadlines and that the features developed for your business needs are released within the project’s timeframe.
Once the mapping of your business needs and goals into a personalized CRM strategy is made, Ergonized begins to work towards the development. We consider each of the points discussed with our client to provide the most accurate and effective result.
Realizing the importance of minimizing cybersecurity risks, we take the responsibility of putting into action our best practices of CRM development security to ensure maximum confidentiality. All the aspects will be tailored to your previously-discussed business objectives to lessen the vulnerability of your system at any layer.
When we reach the aim of maximum protection of your data, we start the integration with your current infrastructure or third-party software systems and subsystems. We support the integration process until the end to ensure the smooth performance of internal and external systems, and the safe and quick information flow across them.
Once all the previously discussed steps have been successfully performed, we can launch the outcome. Our clients can always interfere during the performance of previous steps to add information, or request consulting or possible changes. We only launch the result once we fully agree that everything works to its full potential.
During the process of digital transformation, we keep in touch with our clients until we have fully achieved the process and obtained the results wanted. Even as an outsource CRM development company, we proceed to help the clients with challenges and problems that may arise, make necessary changes, and remain there to respond to any questions. Ergonized is highly committed to its customers and is therefore determined to support them from the beginning until the end of the journey.
Adoption and training
Our support services extend to helping your team with the adoption of the CRM. Whether you have questions and challenges or feel like you need a complete guide to learn all the functionalities and benefits of the CRM, you can count on us throughout the whole process. We care about your success as much as we care about ours.
How We Can Help
With years of experience in CRM software development, we are proud of being our clients’ right-hand man from the moment they decide to begin their digital transformation until the very end. Not only do we provide CRM software development services, but we also are always there to help you with the following.
CRM team augmentation
No matter the types of challenges or problems your business may face, we will make sure to bring your CRM projects — and not only — to life. Thus, if you feel the need to speed up the launching or modifications of your system, we are always willing to put our knowledge and skills into practice. We provide specialists for several services, including consulting, development, implementation, enhancement, customization, and much more. Working together will create personalized systems and, most importantly, get the best value possible.
Cost and risk reduction with outsourcing
The main goal when implementing a CRM system is to reduce costs and risks for your business. However, if you try to outsource CRM development, it will leave even more room for cost-effectiveness and risk reduction. Obviously, any business and project require money, but contracting CRM outsourcing services will save you from staff recruitment, field testing, and development, not to mention the cost of failures and time loss it can bring.
Customer and staff communication problem-solving
Our team is determined to help your company better understand and control all its possible benefits during the workflow. In order to gain the full potential of our clients’ data and provide better transparency, safety, and productivity, our CRM product developers will get the most out of the system and help your business’s communication and operations flow smoothly.
Our CasesAll cases
Custom CRM Development for Healthcare Company
Case study on the development of a custom CRM for the healthcare industry with customized business process system configuration and flow management.
Case study on the development of a custom CRM for the healthcare industry with customized busine ...
USA, Los Angeles
Staffing Software Development: Custom Web Portal
The recruiting agency needed centralized and customizable software for the staffing industry for tracking workflow processes with the user management system.
The recruiting agency needed centralized and customizable software for the staffing industry for ...
Custom E-learning Development for Healthcare Company
Custom e-learning development, an internal Enterprise LMS platform, which enables online access for registered users to the knowledge library and training with easy-to-use CMS and users’ activity tracking.
Custom e-learning development, an internal Enterprise LMS platform, which enables online access ...
Salesforce App Development For GDPR and CCPA Compliance
The enthusiastic team from Braveheartdata will ensure company compliance with GDPR, CCPA, and other data protection laws.
The enthusiastic team from Braveheartdata will ensure company compliance with GDPR, CCPA, and ot ...
Service Cloud and Pardot Implementation For Educational Company
Moncel has been a leading provider of online training in the hospitality and food services industry since 2012.
Moncel has been a leading provider of online training in the hospitality and food services indus ...
Salesforce IoT Integration Case Study
Establishment of a centralized system for managing, monitoring and servicing Wi-Fi locks for a hotel chain in the United States.
Establishment of a centralized system for managing, monitoring and servicing Wi-Fi locks for a h ...
Service Cloud Implementation for Publishing Company
Being obsessed with reading, Booknook helps authors disseminate their works by publishing their works online and crafting those books in formats that support all e-readers.
Being obsessed with reading, Booknook helps authors disseminate their works by publishing their ...
Sales Cloud Implementation for Air Cargo Company
DeltaWorldCharter is providing cargo and private jet charter services all over the world helping clients to find peace of mind by taking care of travel planning and being available for 24/7 consulting.
DeltaWorldCharter is providing cargo and private jet charter services all over the world helping ...
Salesforce Nonprofit Implementation For Education Company
The Academy for Teachers connects educators to improve their professional skills, share knowledge and pass on experience.
The Academy for Teachers connects educators to improve their professional skills, share knowledg ...
Sales Cloud Implementation For Technology Company
Founded by leaders connected by the same goal of helping businesses to grow, Transcend provides high-quality consulting services to open new opportunities.
Founded by leaders connected by the same goal of helping businesses to grow, Transcend provides ...
Riyadh, Saudi Arabia
Sales Cloud Implementation For Mortgage Company
As an expert in the mortgage field, QMI offers people who are new to loan procedures to facilitate this process by saving clients’ time and effort while closing real estate deals.
As an expert in the mortgage field, QMI offers people who are new to loan procedures to facilita ...
Sales Cloud Implementation For Marketing Company
SYNC Sponsorship is a local agency that focuses on marketing services applicable solely for the sponsorship sphere, taking into account all of its peculiarities.
SYNC Sponsorship is a local agency that focuses on marketing services applicable solely for the ...
Riyadh, Saudi Arabia
CRM Implementation for Real Estate Company
The Workplace Company is a fast-growing occupier-focused real estate consultancy based in central London, acting for all types of occupiers seeking office space in London.
The Workplace Company is a fast-growing occupier-focused real estate consultancy based in centra ...
United Kingdom, London
CRM Implementation For Farming Startup
Infarm is an urban farming services company that develops farming tech for grocery stores, restaurants, and local distribution centers. The company provides urban communities with fresh, nutritious products.
Infarm is an urban farming services company that develops farming tech for grocery stores, resta ...
CRM And Inventory Solution For Automotive Industry
Payne Auto Group is a Dodge, Jeep, Ram, Chrysler, Chevrolet, Buick, GMC, Ford, Volkswagen, FIAT & Alfa Romeo dealer with dealerships across the Rio Grande Valley.
Payne Auto Group is a Dodge, Jeep, Ram, Chrysler, Chevrolet, Buick, GMC, Ford, Volkswagen, FIAT ...
What is a CRM? How is it useful for an organization?
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