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We create apps faster using services built into the Customer 360 Platform (the former Lightning Platform). The Lightning Platform provides simple approaches to make and change business logic, customize UI, and integrate with third-party apps and systems.

What we can build with Customer 360 Platform:

  • custom-branded apps for your staff and customers
  • mobile applications
  • AppExchange apps, which integrate your cloud platform with Salesforce Clouds

What Salesforce Apps We Help Develop

Custom applications for internal needs (for B2B/B2C businesses)

Internal Salesforce apps

Salesforce custom applications for internal business needs help to extend the functionality of Salesforce Clouds. Custom Salesforce apps help to enhance and change business processes that cannot be satisfied with standard Salesforce functionality

Applications for AppExchange (for IT product companies)

Standalone AppExchange apps

Standalone AppExchange apps are listed on AppExchange (Salesforce app marketplace) and work as an independent application. These apps can sell licenses for usage or subscriptions.

ITSM integration

Integration AppExchange apps

AppExchange applications for integrating a company’s product or service (SaaS apps or any other application) with the Salesforce platform.

Our Certificates

Salesforce Certified Administrator
Salesforce Certified Community Cloud Consultant
Salesforce Certified Field Service Lightning Consultant
Salesforce Certified Marketing Cloud Consultant
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Nonprofit Cloud Consultant
Salesforce Certified Pardot Specialist
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Heroku Architecture Designer

Full-Cycle Salesforce Development Stages



At the initial stage of consulting and business analysis, we conduct individual or group meetings with stakeholders to gather and comprehend their requirements and determine business goals. We interpret the business needs in a detailed plan and, after presenting it to a client, assume the aligned vision of the business and features of the Salesforce app.



We develop a detailed roadmap of the Salesforce app and find the most effective ways to meet requirements with technical means. We create a development plan for the Salesforce application, ensuring it is both compliant with the system and security requirements of Salesforce.

Create Mockups

Create Mockups

We make the Salesforce applications user-friendly and create user journeys, detailed UX mockups, design UI prototypes and align them with the client’s requirements.


Salesforce Dedicated Teams and Developers

We develop applications in small iterations of two- to three-week sprints to deliver the features according to a developed roadmap. To stay flexible and promptly adapt to the customer’s new requirements, we create an MVP at the initial stage. As a result, we can quickly finish other features, developing them according to the market demand. This method allows our users to start taking advantage of an application as soon as possible and add new features to the app right after they are rolled out.

Quality assurance

Quality assurance

To guarantee you high quality and reliable performance of Salesforce applications, we perform different QA activities, such as unit tests, test automation, performance tests, and functional tests.

User adoption

User adoption

We create user manuals and offer training sessions for Salesforce internal apps.



Before launch, we perform different preparation activities, such as security analysis, designing an app’s documentation, creating production and staging environments for the apps.

After-launch support

After-launch support

We offer after-launch support and adjust Salesforce app features according to market demands.

Our Clients

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saas management
london work space
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Benefits of Salesforce Application Development by Ergonized

Comprehensive consulting

We cooperate with stakeholders from the customer’s side to analyze and prioritize their needs and agree to the expected application’s functionality.

Mature project management

You will get a high degree of structured project management processes, instruments, practices, and methodologies.

Agile development

We instantly change the application to the emerging and evolving requirements of the clients and provide them with flexible project management at every stage of an app’s development.

Risk management

We have mature procedures with regard to scheduling, budget control, and developers’ work, as well as profound risk management methods, which help our team produce high-quality applications in due time and according to the project’s scope and cost.

Quality management

We provide our customers with bug-free applications that operate as expected and give them a smooth user experience. As we regularly perform different QA activities, we deliver the apps with high-quality standards, which make them easy to maintain, modify, and evolve.

On-demand delivery models

Ergonized services are based on the on-demand delivery models. We can promptly deliver an application at once or continuously support your Salesforce app.

On-demand long-term support

We offer our clients long-term support. That is why our cooperation with the clients does not end when an application is launched. Our Salesforce support adjusts the Salesforce applications in line with the growing market demands by adjusting an app’s existing features or developing new functionalities.

Our Cases

All cases
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