Salesforce managed services are a broad range of activities that varies from implementation to support, intended to prevent system problems before they affect business.
We provide a complete range of advisory services for all Salesforce clouds as a Salesforce certified partner. Our consultants aim to automate business processes, strengthen customer support, and reinforce the relationship between the finance, marketing, and service teams.
We use a consulting approach throughout the Salesforce implementation. Our team will implement Salesforce in line with your company needs, migrate data to Salesforce, and help to undergo the adoption period. We train employees for you to get Salesforce's maximum value. After launch, we provide assistance and support services. This involves consultations on any Salesforce issues.
Salesforce Configuration and Customization
We provide services that can minimize the customized coding and maximize the usage of built-in Salesforce tools for configuration and customization of the Salesforce Clouds. We also enable modification through point-and-click instruments, UI, dashboards, business logic, and reports. We start customizing the solution with customized code if you need a feature that is incompatible with the default configuration.
Salesforce Migration & Synchronization
Our team will arrange the data transfer from any CRM or legacy Salesforce system with a reduced risk of process disruption and by including data consistency checks. The entirety of the data transfer is validated by our QA engineers. We may perform data synchronization from your apps with Salesforce by integrating servers or custom integration applications.
To boost your team efficiency and results, we combine the Salesforce solution with other data software. To improve the performance and profitability of your staff, we may combine the Salesforce solution with other third-party applications. By developing complex integrations with other applications we allow our customers to synchronize the data between different systems.
Salesforce App Development
We create applications using utilities on the Customer 360 Platform (former Lightning Platform). The Lighting Platform attains customization of the user interface, integrates third-party applications and systems, and provides easy solutions to modify business logic.
Salesforce Lightning Migration
Salesforce Lightning upgrade is less frustrating than you might think. We work hard to make the transition a smooth and seamless experience.
After the implementation stage has passed, we provide Salesforce support to all of our clients. In addition, we support Salesforce solutions that already exist. Together with business analysts, our team of qualified Salesforce developers and administrators is prepared to keep the Salesforce solution reliable and efficient.
Salesforce Managed Services
Salesforce Managed Services are defined as a broad range of activities varying from development to deployment and support. We prevent system issues from impacting end-users and Salesforce-supported processes.
Salesforce Managed Services Stages
At this stage, we analyze your current business requirements and determine the business goals that Salesforce should support. The needs may vary from improving salespeople’s productivity to overcoming long sales cycles. After that, we develop the methods to achieve your business objects with Salesforce functionality and elaborate on necessary customizations and integrations. This will make the solution fully compliant with your needs. We also comprehensively outline the implementation process to fulfill its every step in due time and follow the budget of a project.
Customization and configuration
We can tailor your Salesforce solution in two different ways, configuration and customization, which vary in terms of complexity, cost, and the level of the platform’s alteration. Configuration means adjusting Salesforce default capacities with point-and-click instruments. Customization is an adaptation of a platform with Apex code, which applies if a project needs significant changes.
To guarantee you the high-quality, reliable performance of Salesforce applications, we perform different QA activities, such as unit tests conducted by Salesforce developers. The development process includes such activities as functional testing, performance testing, and integration testing, as well as test automation, which minimizes bugs.
Post-delivery support and maintenance
We offer our clients on-demand post-delivery support services. We will consult you on any Salesforce-related issues and give you the needed release notes. These services increase the effectiveness of user adoption.
What We Offer With Our
Salesforce Managed Services
Safe change deployment process
We deploy Salesforce changes and fixes with no negative influence on current user activities and business processes in your production Salesforce Cloud.
We can guarantee you full coverage on your Salesforce Clouds without hiring additional Salesforce specialists.
Qualified Project management
We efficiently treat your business requirements and turn them into specific technical functionalities with minimal or no involvement of your managers. Our team leverages our extensive project management experience to promptly fulfill the required system modifications as well as decrease the supervision and management work on your side.
Fast and Robust Salesforce solution
We provide our clients with the reliable Salesforce solution, steadily developed under your business needs. To help you reach your business goals, we ensure that your Salesforce works according to your business needs. We also keep your Salesforce performance efficient by preventing performance problems, maintaining security standards, and keeping the system in line with arising business needs.
Our CasesAll cases
Custom CRM Development for Healthcare Company
Case study on the development of a custom CRM for the healthcare industry with customized business process system configuration and flow management.
Case study on the development of a custom CRM for the healthcare industry with customized busine ...
USA, Los Angeles
Staffing Software Development: Custom Web Portal
The recruiting agency needed centralized and customizable software for the staffing industry for tracking workflow processes with the user management system.
The recruiting agency needed centralized and customizable software for the staffing industry for ...
Custom E-learning Development for Healthcare Company
Custom e-learning development, an internal Enterprise LMS platform, which enables online access for registered users to the knowledge library and training with easy-to-use CMS and users’ activity tracking.
Custom e-learning development, an internal Enterprise LMS platform, which enables online access ...
Salesforce App Development For GDPR and CCPA Compliance
The enthusiastic team from Braveheartdata will ensure company compliance with GDPR, CCPA, and other data protection laws.
The enthusiastic team from Braveheartdata will ensure company compliance with GDPR, CCPA, and ot ...
Service Cloud and Pardot Implementation For Educational Company
Moncel has been a leading provider of online training in the hospitality and food services industry since 2012.
Moncel has been a leading provider of online training in the hospitality and food services indus ...
Salesforce IoT Integration Case Study
Establishment of a centralized system for managing, monitoring and servicing Wi-Fi locks for a hotel chain in the United States.
Establishment of a centralized system for managing, monitoring and servicing Wi-Fi locks for a h ...
Service Cloud Implementation for Publishing Company
Being obsessed with reading, Booknook helps authors disseminate their works by publishing their works online and crafting those books in formats that support all e-readers.
Being obsessed with reading, Booknook helps authors disseminate their works by publishing their ...
Sales Cloud Implementation for Air Cargo Company
DeltaWorldCharter is providing cargo and private jet charter services all over the world helping clients to find peace of mind by taking care of travel planning and being available for 24/7 consulting.
DeltaWorldCharter is providing cargo and private jet charter services all over the world helping ...
Salesforce Nonprofit Implementation For Education Company
The Academy for Teachers connects educators to improve their professional skills, share knowledge and pass on experience.
The Academy for Teachers connects educators to improve their professional skills, share knowledg ...
Sales Cloud Implementation For Technology Company
Founded by leaders connected by the same goal of helping businesses to grow, Transcend provides high-quality consulting services to open new opportunities.
Founded by leaders connected by the same goal of helping businesses to grow, Transcend provides ...
Riyadh, Saudi Arabia
Sales Cloud Implementation For Mortgage Company
As an expert in the mortgage field, QMI offers people who are new to loan procedures to facilitate this process by saving clients’ time and effort while closing real estate deals.
As an expert in the mortgage field, QMI offers people who are new to loan procedures to facilita ...
Sales Cloud Implementation For Marketing Company
SYNC Sponsorship is a local agency that focuses on marketing services applicable solely for the sponsorship sphere, taking into account all of its peculiarities.
SYNC Sponsorship is a local agency that focuses on marketing services applicable solely for the ...
Riyadh, Saudi Arabia
CRM Implementation for Real Estate Company
The Workplace Company is a fast-growing occupier-focused real estate consultancy based in central London, acting for all types of occupiers seeking office space in London.
The Workplace Company is a fast-growing occupier-focused real estate consultancy based in centra ...
United Kingdom, London
CRM Implementation For Farming Startup
Infarm is an urban farming services company that develops farming tech for grocery stores, restaurants, and local distribution centers. The company provides urban communities with fresh, nutritious products.
Infarm is an urban farming services company that develops farming tech for grocery stores, resta ...
CRM And Inventory Solution For Automotive Industry
Payne Auto Group is a Dodge, Jeep, Ram, Chrysler, Chevrolet, Buick, GMC, Ford, Volkswagen, FIAT & Alfa Romeo dealer with dealerships across the Rio Grande Valley.
Payne Auto Group is a Dodge, Jeep, Ram, Chrysler, Chevrolet, Buick, GMC, Ford, Volkswagen, FIAT ...
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