Contact Us +1 833 210 73 33

We take care of all the development and administration processes related to the Salesforce solution and adjust the support to meet your needs.

Our Salesforce Support
Services

24/7 System monitoring

24/7/365 System monitoring

We quickly identify and fix issues in Salesforce Clouds. Our team helps prevent critical performance and security issues.

Daily administration

Instant administration support

We support your Salesforce solution on a daily basis. You can send any requests to our administrators and they will implement your tasks instantly in a sandbox, such as custom reports or workflows, then our QA checks the implementation in the sandbox and deploys changes to the production environment.

Data administration

Data administration & security

We clean, maintain, back up, and import your data on a daily basis with deduplication and validation rules. We also set up additional security measures to protect your data.

Monthly health checks

Cloud health checks

We conduct timely checks of Salesforce Clouds to identify any possible issues that might require optimization.

User help desk

Help desk for users

We provide 24/7/365 support for our clients. Users can use the JIRA service desk to contact our support team.

Troubleshooting

Troubleshooting

We guarantee a timely reaction to any issues related to the functioning of the Salesforce Clouds. This includes performance and security issues that can be fixed by Salesforce administrators or developers.

Our Certificates

Salesforce Certified Administrator
Salesforce Certified Community Cloud Consultant
Salesforce Certified Field Service Lightning Consultant
Salesforce Certified Marketing Cloud Consultant
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Nonprofit Cloud Consultant
Salesforce Certified Pardot Specialist
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Heroku Architecture Designer

How We Work

Analyze & Transfer

Analyze & Transfer

We analyze your current solution and help with responsibility transfer and create a support plan for your Salesforce solutions.

Support & Reports

Salesforce Dedicated Teams and Developers

We provide support and regular reports on completed tasks.

Enhancements

Enhancements

We suggest improving your business processes and provide proposals for possible improvements.

Our Clients

hub
infarm
transcend
exact data
ida
rec
payne
rxmarketing
saas management
london work space
safari reviews
alesco logotype white

Our Salesforce Support Models

As for the businesses that require updates and modifications on their Salesforce solutions, our team offers two different cooperation models:

  • Monthly support with fixed price – We agree with a fixed amount of hours per month and you pay a monthly fee. Our developers are always available for instant fixes. If you need additional hours above the agreed-upon scope we will charge hourly by time and material model.
  • On-demand support. This model includes a processing change at client request. Salesforce administrators and developers initiate changes after they get approved by the IT managers on the client’s side.

Our Cases

All cases
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