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We take care of all the development and administration processes related to the Salesforce solution and adjust the support to meet your needs.

Our Salesforce Support
Services

Our Certificates

How We Work

Our Clients

Our Salesforce Support Models

As for the businesses that require updates and modifications on their Salesforce solutions, our team offers two different cooperation models:

  • Monthly support with fixed price – We agree with a fixed amount of hours per month and you pay a monthly fee. Our developers are always available for instant fixes. If you need additional hours above the agreed-upon scope we will charge hourly by time and material model.
  • On-demand support. This model includes a processing change at client request. Salesforce administrators and developers initiate changes after they get approved by the IT managers on the client’s side.

Our Cases

All cases

FAQ

What is the Salesforce support tool?

Service Cloud is a help desk and part of CRM for customer service and support processes. The system allows companies to create a website for self-service, support specialists can interact with customers, and maintain knowledge bases. Tools for analyzing the effectiveness of processes are offered to managers. Plan Essentials from Salesforce Service Cloud will cost you just $ 25 a month. With it, you can support customers via smartphones, social media, chats, and emails in one easy-to-use console with no configuration required. The tool is intended for support groups of 10 or fewer people.

Do you offer Salesforce support services?

Of course! We supply services such as system monitoring, help desk, instant administrative support, problem fixes, cloud health checks, and data and security management. Users can use JIRA to contact our support team.

Do you provide Salesforce technical support?

Our admins and developers resolve any performance and security issues in the Salesforce clouds.

What is Salesforce CRM support?

They are a team of experts who help users with any issues and queries in Salesforce also give advice and introduce practices for problem-solving.

How much does Salesforce support cost?

The Standard plan is included in all licenses, the Premier (24/7 support) and Premier Plus (unlimited access) plans are paid 20% and 30% net, respectively.

“Do you provide Salesforce Lightning support”?

Our Salesforce support team can help your organization to fully leverage the benefits that Salesforce Lightning has to offer.

Do you provide Salesforce app support?

If you need help with third-party tools, you can contact Ergonized Certified Developers. We provide multi-level IT support for your software products and its users with minimal participation on your part.

Do you offer Salesforce CPQ support?

As one of the Salesforce CPQ Specialists, we have knowledge of all Salesforce CPQ-related matters.

Can you implement a Salesforce support cloud?

Yes, we can bring into action any Salesforce software and additional products.
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