We take care of all the development and administration processes related to the Salesforce solution and adjust the support to meet your needs.
Our Salesforce Support
Services
24/7/365 System monitoring
We quickly identify and fix issues in Salesforce Clouds. Our team helps prevent critical performance and security issues.
Instant administration support
We support your Salesforce solution on a daily basis. You can send any requests to our administrators and they will implement your tasks instantly in a sandbox, such as custom reports or workflows, then our QA checks the implementation in the sandbox and deploys changes to the production environment.
Data administration & security
We clean, maintain, back up, and import your data on a daily basis with deduplication and validation rules. We also set up additional security measures to protect your data.
Cloud health checks
We conduct timely checks of Salesforce Clouds to identify any possible issues that might require optimization.
Help desk for users
We provide 24/7/365 support for our clients. Users can use the JIRA service desk to contact our support team.
Troubleshooting
We guarantee a timely reaction to any issues related to the functioning of the Salesforce Clouds. This includes performance and security issues that can be fixed by Salesforce administrators or developers.
How We Work
Analyze & Transfer

We analyze your current solution and help with responsibility transfer and create a support plan for your Salesforce solutions.
Support & Reports

We provide support and regular reports on completed tasks.
Enhancements

We suggest improving your business processes and provide proposals for possible improvements.
Our Clients































Our Salesforce Support Models
As for the businesses that require updates and modifications on their Salesforce solutions, our team offers two different cooperation models:
- Monthly support with fixed price – We agree with a fixed amount of hours per month and you pay a monthly fee. Our developers are always available for instant fixes. If you need additional hours above the agreed-upon scope we will charge hourly by time and material model.
- On-demand support. This model includes a processing change at client request. Salesforce administrators and developers initiate changes after they get approved by the IT managers on the client’s side.
Our Cases
All casesFAQ
What is the Salesforce support tool?
Do you offer Salesforce support services?
Do you provide Salesforce technical support?
What is Salesforce CRM support?
How much does Salesforce support cost?
“Do you provide Salesforce Lightning support”?
Do you provide Salesforce app support?
Do you offer Salesforce CPQ support?
Can you implement a Salesforce support cloud?
our experts?
