Contact Us +1 833 210 73 33

We take care of all the development and administration processes related to Salesforce solution and adjust the functioning of the support to meet your needs.

Our Salesforce Support
Services

24/7/365 System monitoring

24/7/365 System monitoring

We quickly identify and fix issues in Salesforce Clouds. Our team helps to prevent critical performance and security issues.

Instant administration support

Instant administration support

We support your Salesforce solution on a daily basis. You can send any requests to our administrators and they will implement your tasks instantly in a sandbox, such as custom reports or workflows, then our QA checks the implementation in the sandbox and deploys changes to the production environment.

Data administration & security

Data administration & security

We clean, maintain, backup, and import your data on a daily basis with deduplication and validation rules. Also, we set up additional security measures to protect your data.

Cloud health checks

Cloud health checks

We conduct timely checks of Salesforce Clouds to identify any possible issues that might require optimization.

Help desk for users

Help desk for users

We provide 24/7/365 Salesforce support for our clients. Users can use JIRA service desk to contact our support team.

Troubleshooting

Troubleshooting

We guarantee a timely reaction to any issues related to the functioning of the Salesforce Clouds. This includes performance and security issues that can be fixed by Salesforce administrators or devleopers.

Our Certificates

How We Work

Analyze & Transfer

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We analyze your current solution and help with responsibility transfer and create a support plan for your Salesforce solutions.

Support & Reports

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We provide support and regularly reports on completed tasks.

Enhancements

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We suggest to improving your business processes and provide proposals for possible improvements.

Our Clients

hub
infarm
transcend
exact data
ida
rec
payne
rxmarketing
saas management
london work space
safari reviews

Our Salesforce Support Models

As for the businesses that require updates and modifications on their Salesforce solutions, our team offers two different cooperation models:

  • Monthly support with fixed price. We agree with a fixed amount of hours per month and you pay a monthly fee. Our administrators and developers are always available for instant fixes. If you need additional hours above the agreed scope we will charge hourly by time and material model.
  • On-demand support. This model includes processing change by client’s requests. Salesforce administrators and developers initiate changes after they get approved by the IT managers on client’s side.

Our Cases

All cases

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